Digital-bill Driven SurveysCustomer Feedback and Sentiment Analysis
Get instant feedback and valuable insights about your business and services with surveys conducted on the
digital bill.
digital bill.
35%Response rateWith a new way to collect and manage customer feedback
4xMore feedbackUnlock digital bill as a new channel to collect valuable feedback
69%Of customersShop more frequently at retailers with consistent customer service
Start collecting more feedback
from your customers
from your customers
New channel to collect feedback
With feedback collected via digital bills increase chances of getting responses by more than 35%.
Reduce customer churn
Upset customers deserve your immediate attention. Collect crucial feedback to keep customers from leaving.
Improve customer experience
Get the opinions of your valuable customers and incorporate feedback to improve your store experience.
Billing + feedback
Get feedback right from digital bill
Collect customer feedback via easy-to-create surveys that are displayed upon clicking the digital bill link.
Questionnaire formats
Leverage multiple formats to get feedback
Use multiple question types like yes/no, star ratings, survey meter, emoji mood rating scale, etc.
Customer delight
Create happy customers and retain them
Gauge customer experience to enhance every touchpoint and build long-lasting customer relationships.
Trusted by 51k+ retailers and brands in 300+ cities
Clients TestimonialsDon't just take our word for it. Here are a few (of many) reviews of Billfree.
Quick integration, effortless process, great support in sending digital offers & promos are a few things that we love about BillFree. Smart CRM is superb!Harish GuptaDirector
BillFree's online discovery & Smart CRM offerings have helped us greatly in taking a big leap in offline to online transformation for our customersAmar ShahHead of Retail Business
We applaud the remarkable Smart CRM! The loyalty perks, expiry reminders, and WhatsApp support are game-changers, delivering exceptional ROI in the industry. Highly recommendedDev SehgalDirector
Collecting Google Reviews has never been so seamless. Thanks to BillFree's Online Discovery Module In just 3 months, we have witnessed 30% increase in inbound enquiries & store footfall.AmarjeetCEAT Shoppe Owner
We are thrilled with the seamless integration provided by BillFree. We appreciate the efficiency that comes with no support requirements and zero downtime. The transition was smooth, and the results exceeded our expectationsManish KhatriHead of IT
Kudos to BillFree for transforming our T-shirt customization business! The paperless bill delivery via WhatsApp and CRM campaigns have redefined customer engagement. The unparalleled increase in repeat purchases is a testament to the platform's effectiveness.Divesh MehtaHead of Digital
More Products to grow your business
Digital BillShare offers, festive or birthday wishes, loyalty status and more right on WhatsApp.
Super-CRMOne unified dashboard to track customers and business across the buyer's lifecycle
Marketing automationRun automated promotional campaigns like sales promos, birthday greetings, and more.
Frequently Asked Questions
No. BillFree is not an ERP software. It is a customer engagement platform that integrates easily with your existing ERP / Invoicing software, and enables you to better engage with your customers by means of digital bill and various CRM offerings.
What all ERP / billing software can BillFree integrate with
I do not have an existing loyalty program? Do i have to change my software to get this feature?
Is there a free trial for me to understand if BillFree is a good fit for my business?
Can we send invoices to our customers over whatsapp?
Get started with Billfree today
Free trial. No commitment. Manage all your sales, marketing and business processes in one place.
300+
Cities
51K+ Retailers
100M+Customers Engaged
